Privacy policy

Privacy Policy

Welcome to Raivat Ethnic. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information when you use our website:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment gateways; we do not store your card information)

  • Order and purchase history

  • Account login information (if applicable)

  • Device information, browser type, IP address, and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage returns, exchanges, and refunds

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Respond to your inquiries

  • Send promotional offers and newsletters (only if you have opted in)

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory requirements

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide a personalized shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • IT and website service providers

  • Marketing service providers (where applicable)

  • Government or legal authorities when required by law

These partners are required to protect your information and use it only for providing their services.

5. Payment Security

All online payments are processed through secure, PCI-compliant payment gateways. We do not store your debit card, credit card, or banking information on our servers.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

  • Update your account information at any time

To exercise these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about new arrivals, offers, and collections. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is intended for users who are at least 18 years of age or are using the website under the supervision of a parent or guardian. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Raivat Ethnic

Email: raivatethnic@gmail.com